> For the complete documentation index, see [llms.txt](https://chartnation.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://chartnation.gitbook.io/documentation/help-center/readme.md). # Help Center ## 💡Help Center **Get answers to common questions and find the support you need.** *** ### ⚡ Quick Setup Guide Follow these steps to claim access via **Whop** and start using ChartNation indicators on **TradingView** (and connect your **Discord** role). #### 1) Claim Access in Whop **TradingView Access** 1. Open your **Whop** purchase/subscription. 2. In the left sidebar, click **TradingView**. 3. Enter your **exact TradingView username** and click **Claim/Submit**. 4. Access is granted shortly—open **TradingView → Indicators → Invite-only scripts** to find your ChartNation indicators (no email required). > Tip: Usernames are case-sensitive. If you later change your TradingView username, update it in **Whop** to keep access. **Discord Access (roles)** 1. In Whop, click **Discord** (left sidebar). 2. Click **Connect Discord** and authorize. 3. Join our server if you haven’t already. 4. Your **ChartNation role** is applied automatically. #### 2) Open TradingView 1. Go to **tradingview\.com**. 2. Log in to your TradingView account. 3. Open any chart you want to analyze. #### 3) Add ChartNation Indicators 1. Click **Indicators** at the top of the chart. 2. Open the **Invite-only scripts** tab. 3. Find your **ChartNation** indicators. 4. Click the ★ to **favorite**, then **click the indicator name** to add it to your chart. #### 4) Customize Settings 1. Click the **gear icon (⚙️)** next to the indicator name. 2. Adjust parameters (lengths, colors, visuals) to match your style. 3. **More → Save as default** to reuse your favorite setup. *** ### 📖 Frequently Asked Questions #### Getting Started **Q: How do I access ChartNation indicators after purchase?**\ **A:** Use **Whop**. Enter your **TradingView username** under the **TradingView** tab, then open **TradingView → Indicators → Invite-only scripts** and add them to your chart (no email involved). **Q: Do I need a TradingView account?**\ **A:** Yes. A free or paid TradingView plan works with our indicators. **Q: Can I use indicators on multiple devices?**\ **A:** Yes. Once your TradingView account has access, indicators work on desktop, mobile, and tablet. #### Technical Issues **Q: I can’t find my indicators in TradingView.**\ **A:** Check:\ • You claimed access in **Whop → TradingView** with the **correct username**.\ • You’re looking under **Invite-only scripts** (not Community scripts).\ • You’re logged into the **right TradingView account**.\ • Try a browser refresh or log out/in of TradingView. **Q: Indicators aren’t showing on my chart.**\ **A:** Try: 1) Refresh the browser, 2) Remove and re-add the indicator, 3) Check TradingView status, 4) Clear cache. **Q: Do your indicators work on mobile?**\ **A:** Yes—TradingView’s iOS & Android apps are supported. #### Billing & Subscriptions **Q: What payment methods do you accept?**\ **A:** All major cards, PayPal, and more via our secure processor. **Q: Can I cancel my subscription?**\ **A:** Yes—cancel anytime from your account. You’ll keep access until the end of your billing period; after that, TradingView access is removed. **Q: Do you offer FREE trials?**\ **A:** Yes—**7-day FREE trial** is available. [Claim yours NOW](https://chartnation.net/). #### Using Indicators **Q: How many indicators can I use at once?**\ **A:** TradingView limits this by plan (≈3 on Free, **25+** on paid tiers). **Q: Can I customize settings?**\ **A:** Yes—click the **gear** icon next to the indicator to adjust inputs, colors, and visuals. **Q: Do indicators work on all timeframes?**\ **A:** Yes—from 1-second to monthly. #### Alerts & Notifications **Q: Do your indicators support alerts?**\ **A:**\ • **Smart Divergence Engine (Panel):** Yes — Divergence + Shark Fin alerts.\ • **Smart Divergence Engine Overlay:** Yes — Bullish/Bearish divergence alerts.\ • **Smart Moving Average Dynamics (SMAD) V1:** **No built-in alerts in V1** (use visuals: rails, gauge, info panel). > **Tip:** TradingView → **Alerts** → **Condition = indicator name** → choose an available alert. #### Trading & Strategy **Q: Are these indicators beginner-friendly?**\ **A:** Yes—simple to read, powerful for advanced workflows. **Q: What markets do they work on?**\ **A:** Any market on TradingView: stocks, forex, crypto, commodities, and futures. **Q: Do you provide trading signals?**\ **A:** We provide **visual signals & data**. You make your own trading decisions. **Q: Can I use multiple ChartNation indicators together?**\ **A:** Yes—stacking tools for confirmation is common. Start with one, then add more. *** ### 🤝 Contact Support **Email**\ 📧 **** — Typical response within 24 hours. **Discord Community**\ 💬 Join to get help, share ideas, and reach the team directly.\ → [**Join Discord Community**](https://discord.gg/wRUaXPsq) *** ### 📚 Additional Resources • **Video Tutorials** — Step-by-step guides\ • **Documentation** — Full docs\ • **Trading Strategies** — Learn proven setups\ • **Best Practices** — Tips from pro traders *** ### 🐛 Report a Bug Found an issue? Email **** with:\ • Indicator name • TradingView symbol/market • Screenshot(s) • Steps to reproduce\ We’ll investigate and fix ASAP. *** ### 💬 Feedback & Suggestions We love hearing from you!\ Have an idea, improvement, or general feedback? Email ****. *** Still need help? Don’t hesitate to reach out — we’re here for you! 🚀 Still need help? Don’t hesitate to reach out — we’re here for you! 🚀 --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://chartnation.gitbook.io/documentation/help-center/readme.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. 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