💡Help Center
Get answers to common questions and find the support you need.
⚡ Quick Setup Guide
Follow these steps to claim access via Whop and start using ChartNation indicators on TradingView (and connect your Discord role).
1) Claim Access in Whop
TradingView Access
Open your Whop purchase/subscription.
In the left sidebar, click TradingView.
Enter your exact TradingView username and click Claim/Submit.
Access is granted shortly—open TradingView → Indicators → Invite-only scripts to find your ChartNation indicators (no email required).
Tip: Usernames are case-sensitive. If you later change your TradingView username, update it in Whop to keep access.
Discord Access (roles)
In Whop, click Discord (left sidebar).
Click Connect Discord and authorize.
Join our server if you haven’t already.
Your ChartNation role is applied automatically.
2) Open TradingView
Go to tradingview.com.
Log in to your TradingView account.
Open any chart you want to analyze.
3) Add ChartNation Indicators
Click Indicators at the top of the chart.
Open the Invite-only scripts tab.
Find your ChartNation indicators.
Click the ★ to favorite, then click the indicator name to add it to your chart.
4) Customize Settings
Click the gear icon (⚙️) next to the indicator name.
Adjust parameters (lengths, colors, visuals) to match your style.
More → Save as default to reuse your favorite setup.
📖 Frequently Asked Questions
Getting Started
Q: How do I access ChartNation indicators after purchase? A: Use Whop. Enter your TradingView username under the TradingView tab, then open TradingView → Indicators → Invite-only scripts and add them to your chart (no email involved).
Q: Do I need a TradingView account? A: Yes. A free or paid TradingView plan works with our indicators.
Q: Can I use indicators on multiple devices? A: Yes. Once your TradingView account has access, indicators work on desktop, mobile, and tablet.
Technical Issues
Q: I can’t find my indicators in TradingView. A: Check: • You claimed access in Whop → TradingView with the correct username. • You’re looking under Invite-only scripts (not Community scripts). • You’re logged into the right TradingView account. • Try a browser refresh or log out/in of TradingView.
Q: Indicators aren’t showing on my chart. A: Try: 1) Refresh the browser, 2) Remove and re-add the indicator, 3) Check TradingView status, 4) Clear cache.
Q: Do your indicators work on mobile? A: Yes—TradingView’s iOS & Android apps are supported.
Billing & Subscriptions
Q: What payment methods do you accept? A: All major cards, PayPal, and more via our secure processor.
Q: Can I cancel my subscription? A: Yes—cancel anytime from your account. You’ll keep access until the end of your billing period; after that, TradingView access is removed.
Q: Do you offer FREE trials? A: Yes—7-day FREE trial is available. Claim yours NOW.
Using Indicators
Q: How many indicators can I use at once? A: TradingView limits this by plan (≈3 on Free, 25+ on paid tiers).
Q: Can I customize settings? A: Yes—click the gear icon next to the indicator to adjust inputs, colors, and visuals.
Q: Do indicators work on all timeframes? A: Yes—from 1-second to monthly.
Alerts & Notifications
Q: Do your indicators support alerts? A: • Smart Divergence Engine (Panel): Yes — Divergence + Shark Fin alerts. • Smart Divergence Engine Overlay: Yes — Bullish/Bearish divergence alerts. • Smart Moving Average Dynamics (SMAD) V1: No built-in alerts in V1 (use visuals: rails, gauge, info panel).
Tip: TradingView → Alerts → Condition = indicator name → choose an available alert.
Trading & Strategy
Q: Are these indicators beginner-friendly? A: Yes—simple to read, powerful for advanced workflows.
Q: What markets do they work on? A: Any market on TradingView: stocks, forex, crypto, commodities, and futures.
Q: Do you provide trading signals? A: We provide visual signals & data. You make your own trading decisions.
Q: Can I use multiple ChartNation indicators together? A: Yes—stacking tools for confirmation is common. Start with one, then add more.
🤝 Contact Support
Email 📧 support@chartnation.net — Typical response within 24 hours.
Discord Community 💬 Join to get help, share ideas, and reach the team directly. → Join Discord Community
📚 Additional Resources
• Video Tutorials — Step-by-step guides • Documentation — Full docs • Trading Strategies — Learn proven setups • Best Practices — Tips from pro traders
🐛 Report a Bug
Found an issue? Email support@chartnation.net with: • Indicator name • TradingView symbol/market • Screenshot(s) • Steps to reproduce We’ll investigate and fix ASAP.
💬 Feedback & Suggestions
We love hearing from you! Have an idea, improvement, or general feedback? Email support@chartnation.net.
Still need help? Don’t hesitate to reach out — we’re here for you! 🚀
Still need help? Don’t hesitate to reach out — we’re here for you! 🚀
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